How we collect, use and protect your information.

Last updated: 20 May 2026

1. Who we are

Digital Archways is a digital services business providing website design, development, digital strategy, automation and related digital services.

For privacy enquiries, contact us at:
hello@digitalarchways.com

2. Information we collect

We may collect personal information when you contact us, submit an enquiry form, book a call, email us or interact with our website.

This may include:

• Your name
• Email address
• Phone number
• Business name
• Information you provide about your project or enquiry
• Website usage information, such as pages visited and device type

3. How we use your information

We use personal information to:

• Respond to enquiries
• Provide proposals, quotes or project information
• Deliver agreed services
• Manage client relationships
• Improve our website, services and user experience
• Meet legal, accounting or administrative requirements

4. Lawful basis for processing

We only use personal information where we have a lawful basis to do so. This may include consent, contractual necessity, legitimate interests or legal obligations.

5. Website analytics and cookies

We may use analytics or similar tools to understand how visitors use our website. This helps us improve website performance, content and user experience.

Cookies may be used to support website functionality, analytics and performance measurement. You can control cookies through your browser settings.

6. Sharing your information

We do not sell personal information. We may share information with trusted suppliers or service providers where necessary to operate our website, manage enquiries, deliver services or comply with legal requirements.

7. How long we keep information

We keep personal information only for as long as necessary for the purpose it was collected, including to manage enquiries, provide services, maintain records and meet legal or accounting requirements.

8. How we protect your information

We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure or alteration.

9. Your rights

Depending on your circumstances, you may have rights to access, correct, delete, restrict or object to the use of your personal information. You may also have the right to withdraw consent where consent is the lawful basis for processing.

To exercise your rights, contact us at:
hello@digitalarchways.com

10. Complaints

If you are unhappy with how we handle your personal information, please contact us first so we can try to resolve the issue.

You also have the right to complain to the UK Information Commissioner’s Office.

11. Changes to this policy

We may update this Privacy Policy from time to time. Any updates will be published on this page with a revised date.